Terms of Service

Last updated: July 27, 2026

By using the LabelPicks website or placing an order, you agree to the following Terms of Service. Please read them carefully before purchasing.

Use of Our Website

You agree to use this website only for lawful purposes. You must not misuse the website, interfere with its operation, or use it in a way that may harm LabelPicks or other customers.

Products

LabelPicks offers shoes, apparel and bags for retail, mixed and wholesale orders. We try to display product information, colors, sizes, images and descriptions as accurately as possible. However, product details may vary slightly due to screen settings, lighting, production batches or supplier updates.

Orders and Payments

By placing an order, you confirm that the order information you provide is accurate and complete. Orders are processed after payment is confirmed. We reserve the right to refuse, cancel or adjust an order if there is a payment issue, stock issue, incorrect information, suspected fraud or another order-related concern.

Pricing and Availability

Prices, product availability and promotions may change without notice. If an item becomes unavailable after your order is placed, we may contact you to discuss available options, including replacement, delay or refund.

Wholesale and Mixed Orders

Wholesale and mixed orders are reviewed based on product availability, quantity, size requirements, destination and shipping method. Wholesale pricing, processing time and shipping costs may vary depending on the order details. The retail free-shipping offer does not automatically apply to wholesale quotations.

Shipping and Delivery

LabelPicks offers free tracked standard shipping worldwide for retail orders. Orders are normally dispatched within 2 business days after payment is confirmed. Estimated delivery to the United States and Europe is 7-12 business days after dispatch.

Delivery time may vary depending on product availability, destination, customs clearance, carrier service and other factors outside our control. Tracking information will be provided after dispatch and can be checked through our Track Order page.

Customs, Duties, and Taxes

For retail orders, LabelPicks covers standard shipping and applicable customs duties and import taxes. Customers pay only the product price shown at checkout, with no additional shipping or customs charges due at delivery. Wholesale and mixed orders follow the terms confirmed in the quotation.

Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy. Return requests are accepted within 14 calendar days after delivery and should be submitted through our Return Request form.

If an item arrives incorrect, damaged or defective, please report it as soon as possible, preferably within 3 days, and provide your order number and clear photos so we can review the delivery issue. This recommended reporting window does not reduce the 14-day return request period.

Account Information

If you create an account or place an order on our website, you are responsible for keeping your account information accurate and secure. Please make sure your shipping information is complete and correct before submitting an order.

Intellectual Property

All website content, including text, images, graphics, logos, product layout and design elements, belongs to LabelPicks or its content providers and may not be copied, used or reproduced without permission.

Limitation of Liability

To the maximum extent permitted by law, LabelPicks is not responsible for indirect, incidental or consequential damages related to website use, product use, shipping delays, customs issues, carrier delays or events outside our control.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page. Continued use of our website after changes are posted means you accept the updated terms.

Contact Us

If you have questions about these Terms of Service or your order, email support@labelpicks.com or use our Contact Us page.