Terms of Service
By using the LabelPicks website or placing an order, you agree to the following Terms of Service. Please read them carefully before purchasing.
Use of Our Website
You agree to use this website only for lawful purposes. You must not misuse the website, interfere with its operation, or use it in a way that may harm LabelPicks or other customers.
Products
LabelPicks offers shoes, apparel, and bags for retail, mixed, and wholesale orders. We try to display product information, colors, sizes, images, and descriptions as accurately as possible. However, product details may vary slightly due to screen settings, lighting, production batches, or supplier updates.
Orders and Payments
By placing an order, you confirm that the order information you provide is accurate and complete. Orders are processed after payment is confirmed. We reserve the right to refuse, cancel, or adjust an order if there is a payment issue, stock issue, incorrect information, suspected fraud, or other order-related concern.
Pricing and Availability
Prices, product availability, and promotions may change without notice. If an item becomes unavailable after your order is placed, we may contact you to discuss available options, including replacement, delay, or refund.
Wholesale and Mixed Orders
Wholesale and mixed orders are reviewed based on product availability, quantity, size requirements, destination, and shipping method. Wholesale pricing, processing time, and shipping arrangements may vary depending on the order details.
Shipping and Delivery
LabelPicks offers free standard shipping on all items. Standard delivery usually takes 7-12 business days after the order has been shipped. If you need faster delivery, expedited shipping may be available for an additional charge.
Delivery time may vary depending on product availability, destination, customs clearance, carrier service, and other factors outside our control. Tracking information will be provided after your order has been shipped and can be checked through 17TRACK.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or other local fees. These charges are the responsibility of the customer unless otherwise stated.
Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy. If you receive an incorrect, damaged, or defective item, please contact us on WhatsApp within 3 days after delivery and provide your order number and clear photos for review.
Account Information
If you create an account or place an order on our website, you are responsible for keeping your account information accurate and secure. Please make sure your shipping information is complete and correct before submitting an order.
Intellectual Property
All website content, including text, images, graphics, logos, product layout, and design elements, belongs to LabelPicks or its content providers and may not be copied, used, or reproduced without permission.
Limitation of Liability
To the maximum extent permitted by law, LabelPicks is not responsible for indirect, incidental, or consequential damages related to website use, product use, shipping delays, customs issues, carrier delays, or events outside our control.
Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page. Continued use of our website after changes are posted means you accept the updated terms.
Contact Us
If you have questions about these Terms of Service or your order, please contact us on WhatsApp.