Return & Refund Policy

LabelPicks accepts return requests within 14 calendar days after delivery.

How to Request a Return

Submit your request online: Complete the Return Request form within 14 calendar days after your order is delivered.

Please include your order number, the item(s) you would like to return, and the reason for the return. We will review your request and contact you by email within 2 business days with return instructions and the return address.

If you cannot use the online form, you may contact us on WhatsApp for assistance.

Please do not send an item back before receiving return instructions from us.

Return Condition

Returned items must be unused, unworn and in their original condition with the original packaging, tags and accessories. Please include clear photos when reporting a damaged, defective or incorrect item.

Return Shipping Costs

If the return is caused by a verified product defect, an incorrect item or another confirmed product issue, LabelPicks will cover the agreed reasonable tracked return shipping cost.

If the return is requested for another reason, including a change of mind, fit or size preference, the customer is responsible for the tracked return shipping cost and any related carrier charges.

Return Destination

Approved returns must be sent to the return address provided in our approval email. Depending on the item and fulfillment location, the return address may be outside your country. We will clearly state the destination country and full return address before you ship the item, so you can review the return arrangements first.

Inspection and Refund Timing

We normally inspect a returned item within 3 business days after tracking shows it has been delivered to the approved return address. We will email you when the inspection is complete.

Approved refunds are issued through PayPal to the original payment source within 2 business days after approval. Once issued, refunds usually appear in the original PayPal payment source within 1-2 business days. In some cases, a linked bank or card issuer may take longer to post the refund.